Privacy Policy

Last Updated: 14/08/2026

I Want Energy (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

  • Contact details you provide, such as your name, address, phone number and email, when you request a quote, book an assessment or contact us
  • Property and energy usage information relevant to designing and quoting a solar, battery, hot water or EV charging system, such as your power bills or roof details
  • Information you provide if you apply for finance, rebates or government incentive schemes through a referred third party or us.
  • Technical information collected automatically when you visit our website, such as your IP address, browser type, and pages viewed (see our Cookies Policy for details).

How we use your information

  • To respond to enquiries, prepare quotes and proposals, and deliver installation and after-sales service.
  • To communicate with you about your project, including scheduling, updates and warranty support.
  • To help you access relevant rebates, incentives or finance options, where you’ve asked us to.
  • For marketing communications, such as offers or updates, only where you’ve consented, and with an option to opt out at any time.
  • To improve our website and services, including through analytics

How we disclose your information

We don’t sell your personal information. We may share relevant information with trusted third parties where necessary to deliver our services, for example: equipment suppliers, finance or rebate providers, our website and marketing platforms, and government bodies where required for rebate or compliance purposes.

Data storage and security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, using appropriate physical and technical safeguards.

Access and correction

You can request access to the personal information we hold about you, or ask us to correct it by contacting us using the details below

Complaints

If you have a concern about how we’ve handled your personal information, please contact us in the first instance. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

Contact Us

I Want Energy
ABN: 84 132 839 386
62 Hopkins Street
Moonah, TAS 7009
support@iwantenergy.com.au
1300 303 266